Privacy Policy
1. Introduction
Credence Diagnostic Centre ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our diagnostic services.
By accessing our services, you consent to the data practices described in this policy. We adhere to all applicable health data protection laws and regulations.
2. Information We Collect
We collect several types of information from and about users of our services, including:
- Personal Identification: Name, age, gender, address, phone number, and email address.
- Health Information: Medical history, symptoms, test prescriptions, and diagnostic results.
- Usage Data: Information about your internet connection, the equipment you use to access our website, and usage details.
- Payment Information: Transaction details for services rendered, though we do not store full credit card numbers.
3. How We Use Your Information
Service Delivery
To process bookings, conduct diagnostic tests, and deliver accurate medical reports to you and your healthcare provider.
Communication
To send you appointment reminders, report availability notifications, and respond to your inquiries.
Quality Assurance
To maintain and improve the quality of our diagnostic services and website performance.
Legal Compliance
To comply with medical regulations, legal obligations, and respond to lawful government requests.
4. Data Security
We implement robust security measures to protect your personal and medical information. These include:
- ✓Encryption of data during transmission and at rest.
- ✓Strict access controls for medical records, limited only to authorized medical personnel.
- ✓Regular security audits and updates to our systems.
5. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
6. Contact Us
If you have any questions about this Privacy Policy, you can contact our data protection officer at:
info@credencediagnostics.com
Phone: +91 9814411441